Trust vs. Control: Empowering vs. Limiting

We technologists are partially to blame for the death of Cyber Security. We are largely responsible for the havoc of Cyber Crime that’s impacted our privacy and overall ability to use the internet safely. It’s not too late to fix it.

The Future of DevOps

Since I last wrote about it, DevOps has become widely adopted and continues to evolve, coupled with new technologies that have been directly influenced by it and the culture it has helped shape. Even though many organizations are still struggling to realise the potential of DevOps due to a lack of expertise and/or cultural challenges,…

More Gratitude for Postman and McLuhan

Neil Postman (March 8, 1931 – October 5, 2003) was an American author, media theorist and cultural critic, who was associated with NYU for forty years. He wrote countless articles, papers and seventeen books. Though my personal favorite is Teaching as a Subversive Activity, Neil is best known for his 1985 book about television, Amusing…

On Being Prepared

It’s not a big secret. Organizations need to be much more proactive about security. Firewalls and antivirus are not a plan anymore, they are doors and windows that can and will be circumvented. Expecting that attackers will simply stay off of your network is foolish. No one knows the moment they’ve been hacked. They find…

Show up. Do your best.

This is the best advice I’ve ever received. It’s so good and I am so grateful, it is the only advice I ever offer. Not surprisingly, it’s transmitted directly and indirectly by some of the greatest characters in fiction. I offer it to my 5-year-old each day when I drop him at school. He answers…

In the not-too-distant future

I will describe keyboards to my son one day in a not-too-distant future when he asks about them. That is when he and I will ask the computer to show us some examples. We will spend a rainy afternoon making make-believe keyboards (QWERTY and Dvorak) out of cardboard and crayons and pretend to type in…

Living With Dementia

Mom passed away three years ago today. After initially being diagnosed with Parkinson’s Disease, it was a few months later, at the University of Iowa Hospitals, when she was diagnosed with vascular dementia. As her world (and ours) fell apart, I realized that Mom’s behavior suddenly made perfect sense. I also became startlingly aware that,…

I didn’t go to university. I learned from Linux instead. 

TOUGH CHOICES When I chose to forego college, preferring instead to join the working world confident that doors would open, there were a lot of the kinds of reactions one might expect. Most asked things like: “what are you thinking?” “why would you do such a thing?” “what are you planning to do instead?” My…

Changing without changing

Many of us make great sacrifice to avoid it. Laws are written and put into place to stymy it. Large, expensive buildings are built to protect against it. Minds are made up against it and reject ideas that even hint at it. Blockades of all sorts are built against potential outcomes that may lead to…

“Daddy, what’s ergonomy?”

Whether for work or play, we are all spending more and more time than ever in front of our various devices: desktops, laptops, tablets and phones. Computer-related injuries due to prolonged use of computers are very real and are risks. Some of us experience occasional soreness in our hands or wrists, mostly after marathon binges…

Parallel Parenting: A Strategy for Acceptance

Divorces are snow-flakey, meaning each one is different. Some people are able to be grown-ups about it and be respectful, friendly enough to co-parent but, honestly, this is the exception rather than the rule. Everyone has to move on, eventually. Acceptance is not always easy, though. Not everyone is good at accepting new paradigms, especially…

The unswerving punctuality of chance (Part II)

There are some things that happen, happy accidents, that could not have been planned. Like stumbling on the carpet, catching yourself on the the edge of a shelf where, looking behind a small picture frame there, you find a key you lost seemingly years ago that unlocks that bike lock you have lived without all…

Questions as the new answers?

How to ask questions A new hotness in traditional education cultures started a few years back and was called “inquiry-based learning“. It meant just what it was called: learning based on inquiry, on motivating students to ask questions about whatever was being presented to them. It was about starting a conversation. The trouble with asking…

R2 me, too

I was 5 years old when my parents took me to my first movie. It wasn’t just a movie. It was a drive-in movie. It wasn’t just a drive-in movie. It was Star Wars. Needless to say, it flipped me right out. Unlike most of my pals at the time, though, who called out “I’m…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…

URL

I learned one of the most important lessons from URL, who was about 3 when I first met him. Known mostly for peeing all over the place whenever he first saw you, URL always got too excited to see people he knew or any people, actually, who were willing to give him attention. URL would…

All in the telling

The latest technologies, including cloud, social, anything mobile, Internet of Things (IoT), Big Data, analytics and Artificial Intelligence (AI) have and will continue to transform business, especially the customer experience, which still revolves around the story. Storytelling is still the centerpiece. Nothing new there. Storytelling has been the centerpiece since before anyone could even write….

On overcoming adversity

Having gone through a particularly trying time over the past couple of years or so, involving pretty much every type of major life-changing event (moving, career changes, divorce, child-custody battle, loss of parents, etc), I made some time to write down my thoughts about it, to write the whole story from my perspective, what it…

Telling stories

We can’t throw a rock across the Web without hitting one of the many articles, posts, books, podcasts or interviews focused on the use of storytelling in business. Arguably kicking the magic out of the hat, most of them address the way stories are used in marketing goods and services (yawn). We need to think…