Who Needs Empathy?

<riff> Who needs empathy? What value is there to the exercise of displacing ourselves from our situation for a moment to try and experience the world from a completely different point of view? Is that something any of us average people in the West can even do if we tried? Even if it is, why…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…