Life, Nematodes, and Zero Effect

I agree with anyone who says Zero Effect is one of the greatest existential movies ever made, if only because of a single line…

Heavenfaced: Gratitude and Grieving

When we’re grieving, it’s easy to forget it’s a mysterious process. I’m grateful for the music, stories and art that are also mysterious, the way they find us when we need them and help catalyze the process, which can seem to take such a long time. When Dad died around this time last year, I…

Living With Dementia

Mom passed away three years ago today. After initially being diagnosed with Parkinson’s Disease, it was a few months later, at the University of Iowa Hospitals, when she was diagnosed with vascular dementia. As her world (and ours) fell apart, I realized that Mom’s behavior suddenly made perfect sense. I also became startlingly aware that,…

Changing without changing

Many of us make great sacrifice to avoid it. Laws are written and put into place to stymy it. Large, expensive buildings are built to protect against it. Minds are made up against it and reject ideas that even hint at it. Blockades of all sorts are built against potential outcomes that may lead to…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…

URL

I learned one of the most important lessons from URL, who was about 3 when I first met him. Known mostly for peeing all over the place whenever he first saw you, URL always got too excited to see people he knew or any people, actually, who were willing to give him attention. URL would…

All in the telling

The latest technologies, including cloud, social, anything mobile, Internet of Things (IoT), Big Data, analytics and Artificial Intelligence (AI) have and will continue to transform business, especially the customer experience, which still revolves around the story. Storytelling is still the centerpiece. Nothing new there. Storytelling has been the centerpiece since before anyone could even write….

Telling stories

We can’t throw a rock across the Web without hitting one of the many articles, posts, books, podcasts or interviews focused on the use of storytelling in business. Arguably kicking the magic out of the hat, most of them address the way stories are used in marketing goods and services (yawn). We need to think…

Memorial

Right before you got very ill, Mom, you had already made up your mind. You wanted no funeral. No wake. No trace left behind but the memories you built yourself with each of us. You wrote letters to us to be read after you were gone. You made every consideration to make sure we knew…

“Wock, papa?”

Lately, right after dinner time, the little boy will stand there, look up at me and say, “wock, papa?”. Now, this word, ‘wock’ is a thoughtful piece of communication. Your first impression may be that it is simply a two-year-old’s version of the word “walk” or perhaps the word “rock” – but the truth behind…

The unseen upside to donating our bodies to science

“Donating your body to science” is a well-known but poorly understood concept, at least, according to my own experience in helping my own Mom accomplish her last wish. It is important to know there are a lot of options out there for donating but there is little, if anything, written about the process and true…