Identity Theft + Credit Freezing

It’s important for us to understand the implications of the Equifax breach and ways to protect our identities. What options are best? Experts on the subject suggest freezing our credit. What does that mean? What does it involve and what do we need to know?

Stepdadding: verb.

Stepdadding (sp?) is, without a doubt, one of the most challenging things I have ever taken on in my life. Here’s a part of my stepdad story. An off-the-top-of-my-head inventory of past experiences I draw insights from almost every day in my quest to be a solid stepdad? The list includes experiences like this: Designing…

VR, AR + MR: Designing the New Reality Experience

UPDATE: this post was refined and published on InVision’s blog on March 6, 2017. You can read that version here.  Seven days after the release of Pokémon Go, more than 65 million people were playing it. SIXY-FIVE MILLION PEOPLE. How many people live in your whole town? County? State? Here’s some perspective: in the whole…

Trends, once, again.

Change is a big theme this time of year, the only time we seem to be collectively on board with change is now, at the changing of the calendar.  Oh, funny life. In any case, we all enjoy taking a look back, and a look forward, at trends, methods, tools and strategies that worked well,…

Heavenfaced: Gratitude and Grieving

When we’re grieving, it’s easy to forget it’s a mysterious process. I’m grateful for the music, stories and art that are also mysterious, the way they find us when we need them and help catalyze the process, which can seem to take such a long time. When Dad died around this time last year, I…

Perfect is the enemy of good

WARNING – This is a long post. Something Dad used to say came into my mind yesterday, a variation on Voltaire’s wisdom: “Don’t let perfection get in the way of your best!” He used to tell me this especially while I was stymying myself by procrastinating on this or that. His words resonate today, even…

I didn’t go to university. I learned from Linux instead. 

TOUGH CHOICES When I chose to forego college, preferring instead to join the working world confident that doors would open, there were a lot of the kinds of reactions one might expect. Most asked things like: “what are you thinking?” “why would you do such a thing?” “what are you planning to do instead?” My…

Blending: Building A New World Family

This is the first time I’ve ever done this and, since I’ve spent seemingly countless middle-of-the-night hours reading everyone else’s opinion about it on the Internet, I will offer my own out of respect for others – now knowing just what it feels like, having only imagined it up until now. If you are like…

“Daddy, what’s ergonomy?”

Whether for work or play, we are all spending more and more time than ever in front of our various devices: desktops, laptops, tablets and phones. Computer-related injuries due to prolonged use of computers are very real and are risks. Some of us experience occasional soreness in our hands or wrists, mostly after marathon binges…

Rituals

Is it a tough debate that rituals have not been affected by recent changes in our modern age? Do many people spend more time alone with machines than in the company of others? Have machines conversely opened doors to more rituals for more people? Are the new rituals, such as sitting together at a restaurant…

Perspective

The first time I saw this was sometime in May of 2011 while flying across the US inside a Boeing 737. I was commuting back and forth between the Midwest and West Coast on a weekly basis. I was uncertain about a lot of things. Specifically, in addition to my dad’s health failing and wanting…

Parallel Parenting: A Strategy for Acceptance

Divorces are snow-flakey, meaning each one is different. Some people are able to be grown-ups about it and be respectful, friendly enough to co-parent but, honestly, this is the exception rather than the rule. Everyone has to move on, eventually. Acceptance is not always easy, though. Not everyone is good at accepting new paradigms, especially…

The unswerving punctuality of chance (Part II)

There are some things that happen, happy accidents, that could not have been planned. Like stumbling on the carpet, catching yourself on the the edge of a shelf where, looking behind a small picture frame there, you find a key you lost seemingly years ago that unlocks that bike lock you have lived without all…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…

URL

I learned one of the most important lessons from URL, who was about 3 when I first met him. Known mostly for peeing all over the place whenever he first saw you, URL always got too excited to see people he knew or any people, actually, who were willing to give him attention. URL would…

All in the telling

The latest technologies, including cloud, social, anything mobile, Internet of Things (IoT), Big Data, analytics and Artificial Intelligence (AI) have and will continue to transform business, especially the customer experience, which still revolves around the story. Storytelling is still the centerpiece. Nothing new there. Storytelling has been the centerpiece since before anyone could even write….

Gratitude is Noticing

It is not easy to notice progress. As a carpenter might build a house, it is not always easy to see construction moving forward. It is only after some time has passed, days and weeks of seemingly endless labor, and only then climbing to the top of a hill in the distance to reach a…

The Future of UI

Human interface devices are keyboards, mice and screens, things that allow us to give and get information to and from computers. Combined with how software allows us to interact with machines, this is known as User Interface. For the last 70 years or so, User Interfaces have stayed more or less the same. That is…

Creating Meaning in the New Media Ecology

Neil Postman wrote 18 books and more than 200 magazine and newspaper articles for major publications in both the U.S. and Europe. His best known book is Amusing Ourselves to Death (1985), about mass media’s inability to share serious ideas. Television turns real, complex issues into superficial images, he argues, less about ideas and thoughts…

Memorial

Right before you got very ill, Mom, you had already made up your mind. You wanted no funeral. No wake. No trace left behind but the memories you built yourself with each of us. You wrote letters to us to be read after you were gone. You made every consideration to make sure we knew…