Gratitude for Lunch Napkins

One of the many things I’m grateful for this year is my little boy + the gifts of imagination + inspiration he gives me with his ideas to draw a unique napkin for his lunch each day.

The Future of DevOps

Since I last wrote about it, DevOps has become widely adopted and continues to evolve, coupled with new technologies that have been directly influenced by it and the culture it has helped shape. Even though many organizations are still struggling to realise the potential of DevOps due to a lack of expertise and/or cultural challenges,…

More Gratitude for Postman and McLuhan

Neil Postman (March 8, 1931 – October 5, 2003) was an American author, media theorist and cultural critic, who was associated with NYU for forty years. He wrote countless articles, papers and seventeen books. Though my personal favorite is Teaching as a Subversive Activity, Neil is best known for his 1985 book about television, Amusing…

DIY vs. DIT – Part II: Decentralization and Dismantling Silos

The first part of this post built an analogy, that centralization is like DIY (Do-it-Yourself) and decentralization is like DIT (Do-it-Together).

If we can agree on that analogy, simply for the sake of conversation, then we can take it a step further by looking through that lens into some specific contexts where this approach can add value to our efforts by breaking down our silos.

The Military, Vultures + Residential Remodeling – unlikely lessons in UX

Before I moved to the State of Abe a few years ago, I lived in Juneau, Alaska. From time-to-time, I worked with military personnel, most often legal counsel, the types that handle deals to procure real estate on which to build things, all kinds of things, from barracks to administrative offices, training facilities and storage…

“Do It Yourself” (DIY) vs. “Do It Together” (DIT)

CENTRALIZATION = DIY Once upon a time, at the beginning of the online world of the Internet, it was our goal with technology and business to silo and centralize everything in its own container. From software installations, information security tools and strategies, design teams, distribution systems and supply chains of all kinds, and also our…

Trends, once, again.

Change is a big theme this time of year, the only time we seem to be collectively on board with change is now, at the changing of the calendar.  Oh, funny life. In any case, we all enjoy taking a look back, and a look forward, at trends, methods, tools and strategies that worked well,…

Happy Birthday, Grace

Grace Murray Hopper was as cool a lady as ever there was and I say that not just because we share our birthday but because Grace made some significant contributions to our world. Grace was born on December 9, 1906. Before she passed away on January 1, 1992, “Amazing Grace” made significant contributions to the…

Show up. Do your best.

This is the best advice I’ve ever received. It’s so good and I am so grateful, it is the only advice I ever offer. Not surprisingly, it’s transmitted directly and indirectly by some of the greatest characters in fiction. I offer it to my 5-year-old each day when I drop him at school. He answers…

In the not-too-distant future

I will describe keyboards to my son one day in a not-too-distant future when he asks about them. That is when he and I will ask the computer to show us some examples. We will spend a rainy afternoon making make-believe keyboards (QWERTY and Dvorak) out of cardboard and crayons and pretend to type in…

I didn’t go to university. I learned from Linux instead. 

TOUGH CHOICES When I chose to forego college, preferring instead to join the working world confident that doors would open, there were a lot of the kinds of reactions one might expect. Most asked things like: “what are you thinking?” “why would you do such a thing?” “what are you planning to do instead?” My…

The unswerving punctuality of chance (Part II)

There are some things that happen, happy accidents, that could not have been planned. Like stumbling on the carpet, catching yourself on the the edge of a shelf where, looking behind a small picture frame there, you find a key you lost seemingly years ago that unlocks that bike lock you have lived without all…

R2 me, too

I was 5 years old when my parents took me to my first movie. It wasn’t just a movie. It was a drive-in movie. It wasn’t just a drive-in movie. It was Star Wars. Needless to say, it flipped me right out. Unlike most of my pals at the time, though, who called out “I’m…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…

URL

I learned one of the most important lessons from URL, who was about 3 when I first met him. Known mostly for peeing all over the place whenever he first saw you, URL always got too excited to see people he knew or any people, actually, who were willing to give him attention. URL would…

All in the telling

The latest technologies, including cloud, social, anything mobile, Internet of Things (IoT), Big Data, analytics and Artificial Intelligence (AI) have and will continue to transform business, especially the customer experience, which still revolves around the story. Storytelling is still the centerpiece. Nothing new there. Storytelling has been the centerpiece since before anyone could even write….

Telling stories

We can’t throw a rock across the Web without hitting one of the many articles, posts, books, podcasts or interviews focused on the use of storytelling in business. Arguably kicking the magic out of the hat, most of them address the way stories are used in marketing goods and services (yawn). We need to think…

The Future of UI

Human interface devices are keyboards, mice and screens, things that allow us to give and get information to and from computers. Combined with how software allows us to interact with machines, this is known as User Interface. For the last 70 years or so, User Interfaces have stayed more or less the same. That is…

Memorial

Right before you got very ill, Mom, you had already made up your mind. You wanted no funeral. No wake. No trace left behind but the memories you built yourself with each of us. You wrote letters to us to be read after you were gone. You made every consideration to make sure we knew…

Race, Socio-Economics, and being cool with each other

What do I know about diversity? I thought I knew something about race, gender, socio-economics, and my own identity in relationship to something larger than myself. Turns out I knew very little. I learned more from this past year than I ever imagined I did not know and am keeping my eyes and ears open…

Success, Failure, and the Power of the Rebound

I was married to my first wife for 10 years. We were together for 3 before we married. It was a fabulous adventure, a tale to tell, full of ups, downs, and everything in between. We lived all over the place, followed our hearts, made sacrifices to spend time with friends in far-flung parts of…