Who Needs Empathy?

Building better UX for Cyber: the most effective skill or tool isn’t what I might have thought it would be.

The Future of DevOps

Since I last wrote about it, DevOps has become widely adopted and continues to evolve, coupled with new technologies that have been directly influenced by it and the culture it has helped shape. Even though many organizations are still struggling to realise the potential of DevOps due to a lack of expertise and/or cultural challenges,…

DIY vs. DIT – Part II: Decentralization and Dismantling Silos

The first part of this post built an analogy, that centralization is like DIY (Do-it-Yourself) and decentralization is like DIT (Do-it-Together).

If we can agree on that analogy, simply for the sake of conversation, then we can take it a step further by looking through that lens into some specific contexts where this approach can add value to our efforts by breaking down our silos.

The Military, Vultures + Residential Remodeling – unlikely lessons in UX

Before I moved to the State of Abe a few years ago, I lived in Juneau, Alaska. From time-to-time, I worked with military personnel, most often legal counsel, the types that handle deals to procure real estate on which to build things, all kinds of things, from barracks to administrative offices, training facilities and storage…

“Do It Yourself” (DIY) vs. “Do It Together” (DIT)

CENTRALIZATION = DIY Once upon a time, at the beginning of the online world of the Internet, it was our goal with technology and business to silo and centralize everything in its own container. From software installations, information security tools and strategies, design teams, distribution systems and supply chains of all kinds, and also our…

On Being Prepared

It’s not a big secret. Organizations need to be much more proactive about security. Firewalls and antivirus are not a plan anymore, they are doors and windows that can and will be circumvented. Expecting that attackers will simply stay off of your network is foolish. No one knows the moment they’ve been hacked. They find…

VR, AR + MR: Designing the New Reality Experience

UPDATE: this post was refined and published on InVision’s blog on March 6, 2017. You can read that version here.  Seven days after the release of Pokémon Go, more than 65 million people were playing it. SIXY-FIVE MILLION PEOPLE. How many people live in your whole town? County? State? Here’s some perspective: in the whole…

Trends, once, again.

Change is a big theme this time of year, the only time we seem to be collectively on board with change is now, at the changing of the calendar.  Oh, funny life. In any case, we all enjoy taking a look back, and a look forward, at trends, methods, tools and strategies that worked well,…

Happy Birthday, Grace

Grace Murray Hopper was as cool a lady as ever there was and I say that not just because we share our birthday but because Grace made some significant contributions to our world. Grace was born on December 9, 1906. Before she passed away on January 1, 1992, “Amazing Grace” made significant contributions to the…

I didn’t go to university. I learned from Linux instead. 

TOUGH CHOICES When I chose to forego college, preferring instead to join the working world confident that doors would open, there were a lot of the kinds of reactions one might expect. Most asked things like: “what are you thinking?” “why would you do such a thing?” “what are you planning to do instead?” My…

Great UX makes Infrastructure sexy

Sexy may not be the feeling that the word ‘infrastructure’ inspires in most of us, however, many are hoping that perception changes. In a hurry. Infrastructure is key to what makes the INTERNET as captivating as it is. In this context, the context of technology, most companies (especially small and medium-sized business) think of it…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…

All in the telling

The latest technologies, including cloud, social, anything mobile, Internet of Things (IoT), Big Data, analytics and Artificial Intelligence (AI) have and will continue to transform business, especially the customer experience, which still revolves around the story. Storytelling is still the centerpiece. Nothing new there. Storytelling has been the centerpiece since before anyone could even write….

Perfect cubes, balance, and the number 27

It’s the 27th day of the month today. Turns out, the number 27 is singular. The Internet can tell us why, mathematically, the number 27 is so unique. For example, 27 is a perfect cube (3 cubed), a completely balanced equation. In math, that is truly saying something. The number 27 pops up a lot,…

DevOps is TeamOps

No doubt, there are a bazillion new buzzwords every year in technology. I’ve not personally been as excited about one in a long time, though, as I am about DevOps, a long overdue blending and alliance between developers and cloud/network engineers/systems administrators, a multi-disciplinary community movement dedicated to the practice of designing, building, evolving and…

Behind the Scenes: WIND

Behind the scenes with the Exploratorium, A Curious Summer and Tinkering Unlimited as they prepare to work with young learners to harness wind’s invisible power through discovering where it comes from and how to predict its behavior while studying aerodynamics and lift. Through tinkering with wind-powered machines and vehicles, such as a paragliding wing, turbines…

Tinkering School: Day 8

Go cart design, assembly and testing by the inimitable Team Tinker with snippets of boat model design and other moments of singular, whimsical tinkering mastery. Thanks to Moby for his song, Porcelain.

Tinkering School: Day 6

Think, Make, Tinker: Theo, Isaac, Leo, Max, Hannah, Nik, Sam, Jacob, Julie and Gever set off to test their inventions on Day 6 of Tinkering School. Nods to King of Hawaii for the groovy surf vibe. touch here to view on iPad or iPhone