TAG, you’re it.

Yesterday was kind of a big deal, celebrated quietly inside my own heart. It was the 10th anniversary of the day I completed a labor of love that changed my life for so much the better.

Trust vs. Control: Empowering vs. Limiting

We technologists are partially to blame for the death of Cyber Security. We are largely responsible for the havoc of Cyber Crime that’s impacted our privacy and overall ability to use the internet safely. It’s not too late to fix it.

The Future of DevOps

Since I last wrote about it, DevOps has become widely adopted and continues to evolve, coupled with new technologies that have been directly influenced by it and the culture it has helped shape. Even though many organizations are still struggling to realise the potential of DevOps due to a lack of expertise and/or cultural challenges,…

More Gratitude for Postman and McLuhan

Neil Postman (March 8, 1931 – October 5, 2003) was an American author, media theorist and cultural critic, who was associated with NYU for forty years. He wrote countless articles, papers and seventeen books. Though my personal favorite is Teaching as a Subversive Activity, Neil is best known for his 1985 book about television, Amusing…

Stepdadding: verb.

Stepdadding (sp?) is, without a doubt, one of the most challenging things I have ever taken on in my life. Here’s a part of my stepdad story. An off-the-top-of-my-head inventory of past experiences I draw insights from almost every day in my quest to be a solid stepdad? The list includes experiences like this: Designing…

VR, AR + MR: Designing the New Reality Experience

UPDATE: this post was refined and published on InVision’s blog on March 6, 2017. You can read that version here.  Seven days after the release of Pokémon Go, more than 65 million people were playing it. SIXY-FIVE MILLION PEOPLE. How many people live in your whole town? County? State? Here’s some perspective: in the whole…

Trends, once, again.

Change is a big theme this time of year, the only time we seem to be collectively on board with change is now, at the changing of the calendar.  Oh, funny life. In any case, we all enjoy taking a look back, and a look forward, at trends, methods, tools and strategies that worked well,…

Show up. Do your best.

This is the best advice I’ve ever received. It’s so good and I am so grateful, it is the only advice I ever offer. Not surprisingly, it’s transmitted directly and indirectly by some of the greatest characters in fiction. I offer it to my 5-year-old each day when I drop him at school. He answers…

I didn’t go to university. I learned from Linux instead. 

TOUGH CHOICES When I chose to forego college, preferring instead to join the working world confident that doors would open, there were a lot of the kinds of reactions one might expect. Most asked things like: “what are you thinking?” “why would you do such a thing?” “what are you planning to do instead?” My…

Changing without changing

Many of us make great sacrifice to avoid it. Laws are written and put into place to stymy it. Large, expensive buildings are built to protect against it. Minds are made up against it and reject ideas that even hint at it. Blockades of all sorts are built against potential outcomes that may lead to…

Blending: Building A New World Family

This is the first time I’ve ever done this and, since I’ve spent seemingly countless middle-of-the-night hours reading everyone else’s opinion about it on the Internet, I will offer my own out of respect for others – now knowing just what it feels like, having only imagined it up until now. If you are like…

The unswerving punctuality of chance (Part II)

There are some things that happen, happy accidents, that could not have been planned. Like stumbling on the carpet, catching yourself on the the edge of a shelf where, looking behind a small picture frame there, you find a key you lost seemingly years ago that unlocks that bike lock you have lived without all…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…

Googling for talent

Hacking machines is easy. As technologies become friendlier to use and more and more powerful each day, bending technology to the will of this or that culture is getting easier and easier.  People, on the other hand, are not so easy. Hiring people takes real time and resources, especially if you’re seeking to build a…

All in the telling

The latest technologies, including cloud, social, anything mobile, Internet of Things (IoT), Big Data, analytics and Artificial Intelligence (AI) have and will continue to transform business, especially the customer experience, which still revolves around the story. Storytelling is still the centerpiece. Nothing new there. Storytelling has been the centerpiece since before anyone could even write….

Telling stories

We can’t throw a rock across the Web without hitting one of the many articles, posts, books, podcasts or interviews focused on the use of storytelling in business. Arguably kicking the magic out of the hat, most of them address the way stories are used in marketing goods and services (yawn). We need to think…

The Future of UI

Human interface devices are keyboards, mice and screens, things that allow us to give and get information to and from computers. Combined with how software allows us to interact with machines, this is known as User Interface. For the last 70 years or so, User Interfaces have stayed more or less the same. That is…

Creating Meaning in the New Media Ecology

Neil Postman wrote 18 books and more than 200 magazine and newspaper articles for major publications in both the U.S. and Europe. His best known book is Amusing Ourselves to Death (1985), about mass media’s inability to share serious ideas. Television turns real, complex issues into superficial images, he argues, less about ideas and thoughts…