TAG, you’re it.

Yesterday was kind of a big deal, celebrated quietly inside my own heart. It was the 10th anniversary of the day I completed a labor of love that changed my life for so much the better.

Who Needs Empathy?

Building better UX for Cyber: the most effective skill or tool isn’t what I might have thought it would be.

Trust vs. Control: Empowering vs. Limiting

We technologists are partially to blame for the death of Cyber Security. We are largely responsible for the havoc of Cyber Crime that’s impacted our privacy and overall ability to use the internet safely. It’s not too late to fix it.

The Future of DevOps

Since I last wrote about it, DevOps has become widely adopted and continues to evolve, coupled with new technologies that have been directly influenced by it and the culture it has helped shape. Even though many organizations are still struggling to realise the potential of DevOps due to a lack of expertise and/or cultural challenges,…

More Gratitude for Postman and McLuhan

Neil Postman (March 8, 1931 – October 5, 2003) was an American author, media theorist and cultural critic, who was associated with NYU for forty years. He wrote countless articles, papers and seventeen books. Though my personal favorite is Teaching as a Subversive Activity, Neil is best known for his 1985 book about television, Amusing…

DIY vs. DIT – Part II: Decentralization and Dismantling Silos

The first part of this post built an analogy, that centralization is like DIY (Do-it-Yourself) and decentralization is like DIT (Do-it-Together).

If we can agree on that analogy, simply for the sake of conversation, then we can take it a step further by looking through that lens into some specific contexts where this approach can add value to our efforts by breaking down our silos.

The Military, Vultures + Residential Remodeling – unlikely lessons in UX

Before I moved to the State of Abe a few years ago, I lived in Juneau, Alaska. From time-to-time, I worked with military personnel, most often legal counsel, the types that handle deals to procure real estate on which to build things, all kinds of things, from barracks to administrative offices, training facilities and storage…

“Do It Yourself” (DIY) vs. “Do It Together” (DIT)

CENTRALIZATION = DIY Once upon a time, at the beginning of the online world of the Internet, it was our goal with technology and business to silo and centralize everything in its own container. From software installations, information security tools and strategies, design teams, distribution systems and supply chains of all kinds, and also our…

VR, AR + MR: Designing the New Reality Experience

UPDATE: this post was refined and published on InVision’s blog on March 6, 2017. You can read that version here.  Seven days after the release of Pokémon Go, more than 65 million people were playing it. SIXY-FIVE MILLION PEOPLE. How many people live in your whole town? County? State? Here’s some perspective: in the whole…

Trends, once, again.

Change is a big theme this time of year, the only time we seem to be collectively on board with change is now, at the changing of the calendar.  Oh, funny life. In any case, we all enjoy taking a look back, and a look forward, at trends, methods, tools and strategies that worked well,…

Show up. Do your best.

This is the best advice I’ve ever received. It’s so good and I am so grateful, it is the only advice I ever offer. Not surprisingly, it’s transmitted directly and indirectly by some of the greatest characters in fiction. I offer it to my 5-year-old each day when I drop him at school. He answers…

Blending : Building A New World Family : Part II

This is the second time I’ve written about this (first was back in March) and, since then, we’ve taken huge leaps forward together, and each on our own, as our little family continues to evolve. On August 12, 2016, we (all of us!) officially marked our marriage and new family during a festive celebration at…

In the not-too-distant future

I will describe keyboards to my son one day in a not-too-distant future when he asks about them. That is when he and I will ask the computer to show us some examples. We will spend a rainy afternoon making make-believe keyboards (QWERTY and Dvorak) out of cardboard and crayons and pretend to type in…

Living With Dementia

Mom passed away three years ago today. After initially being diagnosed with Parkinson’s Disease, it was a few months later, at the University of Iowa Hospitals, when she was diagnosed with vascular dementia. As her world (and ours) fell apart, I realized that Mom’s behavior suddenly made perfect sense. I also became startlingly aware that,…

I didn’t go to university. I learned from Linux instead. 

TOUGH CHOICES When I chose to forego college, preferring instead to join the working world confident that doors would open, there were a lot of the kinds of reactions one might expect. Most asked things like: “what are you thinking?” “why would you do such a thing?” “what are you planning to do instead?” My…

Changing without changing

Many of us make great sacrifice to avoid it. Laws are written and put into place to stymy it. Large, expensive buildings are built to protect against it. Minds are made up against it and reject ideas that even hint at it. Blockades of all sorts are built against potential outcomes that may lead to…

Blending: Building A New World Family

This is the first time I’ve ever done this and, since I’ve spent seemingly countless middle-of-the-night hours reading everyone else’s opinion about it on the Internet, I will offer my own out of respect for others – now knowing just what it feels like, having only imagined it up until now. If you are like…

The unswerving punctuality of chance (Part II)

There are some things that happen, happy accidents, that could not have been planned. Like stumbling on the carpet, catching yourself on the the edge of a shelf where, looking behind a small picture frame there, you find a key you lost seemingly years ago that unlocks that bike lock you have lived without all…

Great UX makes Infrastructure sexy

Sexy may not be the feeling that the word ‘infrastructure’ inspires in most of us, however, many are hoping that perception changes. In a hurry. Infrastructure is key to what makes the INTERNET as captivating as it is. In this context, the context of technology, most companies (especially small and medium-sized business) think of it…

R2 me, too

I was 5 years old when my parents took me to my first movie. It wasn’t just a movie. It was a drive-in movie. It wasn’t just a drive-in movie. It was Star Wars. Needless to say, it flipped me right out. Unlike most of my pals at the time, though, who called out “I’m…

Does empathy bridge art + engineering?

It takes a special something, a combination of unique experience and compatible disposition, to effectively temper hard sciences with soft ones in practice. Everything may very well come back to user experience, not only in the product (the outcome) but also in the process (the story). Empathy is arguably a key component of both hard…